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Monster transmission***horrible!!!***



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Old 07-23-2013, 06:24 PM   #1
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Monster transmission***horrible!!!***

Don't waste your money on them! they sent me a turbo 400 with a full manual valve body and their super bad *** torque convertor and it was slipping right off the bat or the torque convertor was faulty. Their technical department doesn't seem to know anything about transmissions and the builder i spoke to on the phone keep telling me that its a race transmission not meant for rock crawling even though they advertise its as built for extreme 4x4. Long story short they said they'd fix it if i paid the round trip shipping of $385 after i just spent $1575.85. Then they finally agreed to pay the shipping after i raised hell and they promised to build me another transmission and have it ready to ship as soon as they got the first tranny back so i wouldn't have to wait another 6 weeks. Once they got their transmission back they then sent me an email saying they decided not to do as promised and send a new transmission but instead were going to refund my money but only if I would sign an agreement saying that i can't sue them or post/blog anything negative about Monster transmission. I couldn't believe it! i had to go to my bank and dispute the charges to get my money back without signing some BS agreement. I know a lot of people have had no issues with their transmissions but just a warning if you do have a problem you will get the run around! What a crappy way to do business!
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Old 07-23-2013, 06:32 PM   #2
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That's why I do my own, if I screw up, its on me! That sucks man!
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Old 07-23-2013, 06:45 PM   #3
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Did this happen on here?
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Old 07-23-2013, 06:55 PM   #4
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heres the email i was sent:
I have attached a refund agreement, I need for you to sign and return it to me, so I can further process your refund.







Aimee Diestro

Client Care Specialist

Monster Transmission & Performance

Tel: 800-708-0087 ext.4495

Fax: 877-275-1615

Email: [email protected]

Web: Monster Transmission, Monster Trans, Monster Transmissions, Monster Transmission and Performance, Eat My Shift, Monster Transmission Review, Monster Transmission Reviews, MonsterTrans.com



“We Build More Than Transmissions, We Build Relationships!”


and heres the BS form they need me to sign:


19370 Oliver St. – Brooksville – FL 34601
Monster Transmission & Performance | 800-708-0087 | Fast FREE Shipping!

Date: July 23, 2013




RE: PO# 453947

Dear Mr. Barry,

I’d like to take this opportunity to apologize to you for your inconvenience. We consider you a valued customer and your satisfaction is important to us.

Therefore as a final resolution we are going to refund you for your purchase from Monster Transmission & Performance the amount paid for transmission. The original purchase amount was $1585.75.

In an effort to honor our warranty and to make sure that you are 100% satisfied with the resolution, we would like you to sign below that once you receive the check in the amount of $ 1585.75 you will consider this a final resolution to closing the matter between you and Monster Transmission & Performance.

We would like to get a list of all of the websites and or forums that you have been posting comments about our product. As part of this resolution we expect you to honour our request and remove any form of negative comments you may have posted or blogged about Monster Transmission & Performance.


Respectfully,


Aimee Diestro
Client Care Specialist

__________________________________________ __________________
(Customer) Date

__________________________________________ __________________
Aimee Diestro (Client Care Specialist) Date

Please note that by signing above you agree to the terms of the resolution and that once all funds have been received you release Monster Transmission & Performance for any future issues that may arise with your transmission.
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Old 07-23-2013, 07:04 PM   #5
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Sorry you got a bad deal with them, by this forum is for deals that happen on here, not for just general bitching about a bad deal that happened somewhere.
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If you need a ladder to work on your rig you might want to re-think your suspension.
Quote:
Originally Posted by bigevil View Post
thats the look a 14yo boy has the 1st time he sees his 1st set of boobies . its the simple pleasures in life
Quote:
Originally Posted by 4x4Freak View Post
Wood yoo lik two bi a voul? I have won four cell.
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