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Ruffstuff's Hours



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Old 09-24-2011, 02:56 PM   #1
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Arrow Ruffstuff's Hours

I need to tell you this has always been one of the things that get on my nerves. You work til 5 and the company you want to do business with closes at 5 and they are 10 or 20 miles away...

We are not bankers, why do automotive shops work bankers hours? How can you do business with them if you cannot get in touch with them?

When I started Ruffstuff, as far as I could tell we were the only shop open til 7pm and at least in our area the only shop open on Saturdays. A few more have followed suit but here are our hours.

Monday-Saturday 8am-7pm Pacific Standard Time

Now the exceptions. We work late most evenings, someone is working on a project most everyday late, including Sundays. If we are here we answer the phone. Our normal hours translate to 10pm East Coast Time, you think its late and we are still here working, give us a try!
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Old 09-25-2011, 06:30 AM   #2
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First off don't take this as a bashing.

Just kinda ironic I open this post yesterday and think to myself Hummmm. I ordered some stuff earlier this week and didn't get it yet. Was hoping to have it Friday and need it to move ahead with the sway bar. Well the post says there open sat from 8-7. So I call to find out what's up with my order. First try no answer. LOL 30 seconds later phone rings it's the owner Dan (impressive). So I explain to him the reason for the call. He said he would like to help but cant get into the computer to check. (not so impressive) Anyway had a nice visit with him till we got cut off?

Still the best parts you can get. IMO
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Old 09-25-2011, 07:56 AM   #3
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Great shop even better customer service and now late hours thx guys. I will keep ordering
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Old 09-25-2011, 08:23 AM   #4
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Always had great experience with you Dan...order on a Sat get it on Tues. Excellent customer service, will continue to buy from you and send others. Thanks
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Old 10-22-2011, 02:27 PM   #5
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Just ordered all the stuff to bolt a Dodge D60 to the front end of my Jeep.

I'm using Taco springs, so I wasn't sure which hangers I needed and Dan was in today to talk me through my order (he even chatted with my while I ran out and measured the springs).

A++ like usual!
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